• Contracts, Contracts, Contracts


    Condo Smarts is a regular read for many Property Managers and Strata Councils throughout the province.  The author, Tony Gioventu is also the Executive Director of the Condominium Home Owners Association (CHOA) of which we have been a proud member for many, many years.  He is well respected throughout the industry for his practical advice to Strata Councils on a variety of matters, including issues they might face when dealing with their Property Managers.

    Tony recently wrote an article on the importance of Council members reviewing and executing contracts.  We think this is important advice.  For the most part, Property Managers will enter into day to day agreements with Contractors (for example, it is not practical to ask a Council member to sign a work order asking an electrician to come and replace a burned out ballast).  Our Property Managers will habitually ask Council members, usually the President, to sign larger agreements (once they have been reviewed and approved by Council) such as ongoing contracts and those for substantial projects.  Contract awards should also be reflected in Council meeting minutes.  This serves as demonstration that the project is both authorized by Council and that the Council is aware of the specific terms of the agreement, not just what the quotation says.  This may be seen as a nuisance by some or ‘the Property Manager’s job’, but we do this to avoid the type of scenario described in Mr. Gioventu’s excellent article.

    Mr. Gioventu also makes a small comment about the importance of legal review of contracts before they are entered into.  This too is important advice, especially on larger/ongoing agreements which are binding on the Strata Corporation for lengthy periods of time and/or for large dollar amounts.  Our Property Manager’s are never a substitute for legal advice and Strata Councils should consider having contracts reviewed by qualified professionals to ensure the terms are fair and that they are consistent with what the Strata Council expects from quotations/proposals.

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  • Bylaw Reviews


    We have written on other occasions about the need to ensure your Strata Corporation’s bylaws are thorough and enforceable.  That is best done by independent legal counsel, to ensure that they are consistent with current practices, the applicable legislation (Strata Property Act “SPA”, Personal Information Protection Act “PIPA”, the Human Rights Code, etc.) and recent case law.  

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  • Air BnB, Short-Term Rentals, Licenses to Occupy


    Many of our clients are struggling with the relatively new phenomenon of short-term rentals within their Strata properties.  Over the past few years, new technological platforms and tools (Air BnB, VRBO, Homeaway, to name a few) have made it simple for homeowners to let out a portion of or all of their home to third parties.  We are Strata Property Managers so don’t profess to have any insightful commentary on the long-term implications of this element of the new “sharing economy” on broader elements of society, but there are impacts on Strata Corporations that have been felt and are likely to continue which are important to discuss.

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  • Short Term Rentals Supreme Court Decision


    Our friends at Lesperance Mendes recently published an article summarizing a court case that has implications for the many Strata Corporations that are trying to eliminate short-term rentals (licenses to occupy) in Residential Strata Lots.

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  • New City of Vancouver Street Cleaning Utility Fee


    Most of our City of Vancouver clients will be surprised to see a new “STREET CLEANING” fee appear on their annual utility bill.  The cost is $19 per Residential Strata Lot.  There was no formal announcement about this new fee, it simply appeared on the annual utility bill.  For some of our clients, this will represent a rather significant expenditure- reaching into the thousands of dollars for units of 50+.

    We received no advance notice of the new fee, nor did any Strata Corporations to our knowledge.  In other words, there was no opportunity to budget for it, so unfortunately the extra cost will simply have to be absorbed into existing operating budgets and included in future ones.

    Upon receiving the first of these invoices, we reached out to the City to express our concerns.  Below is their response and explanation on the new fee (note the absence of an apology/explanation for why it wasn’t announced in advance).  Also included is contact information for the City, for those interested in expressing feedback/dissatisfaction with the new fee or any other matter.


    Thank you for contacting the City of Vancouver.

    In an effort to reduce illegal dumping and create cleaner and safer public spaces, Council has approved investments in public realm cleanliness. These investments will be partially funded by a new Street Cleaning Utility fee which begins in 2017. Under Council’s direction, savings from the recycling transition to Multi-Material BC have been redirected to provide all residents with additional street cleaning services, with added support in high demand neighbourhoods where illegal dumping and cleanliness continue to be an issue. The Street Cleaning Utility fee is a cost effective option for the City to efficiently manage and reduce waste over the long term.

    Enhanced Street Cleaning Services

    -Large Item Collection Pilot Program which may accept mattresses, furniture and appliances; -Quicker response times to overflowing receptacles, illegal dumping or abandoned garbage (27 new staff added);

    -300 new litter receptacles added to hot spot and high-demand areas city-wide; -Added focus on litter and needle collection close to schools and residential areas (such as Strathcona, Kensington/Cedar Cottage and Grandview Woodland); -New recycling and waste diversion programs added to public spaces; -Increased enforcement through ticketing to address illegal dumping.

    If you require further assistance, please contact us at:

    3-1-1 (within Vancouver)

    604.873.7000 (outside Vancouver)

    We are open to take your call from 7:00 am to 10:00 pm, 7 days/week, 365 days/year (including holidays). We also offer interpretation services in over 170 languages.

    We invite you to visit our website for information on City online services, tools and mobile apps at:

    You can also report an issue or request a service online at:





    City of Vancouver

    3-1-1 Contact Centre

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  • Court Ordered Sale


    In a follow up to our previous post regarding a Court Order requiring an Owner and his spouse to cease and desist particularly egregious behaviour, the Supreme Court has ordered that they sell their suite and depart within one month.

    You can read the ruling here.

    A CBC summary can be read here.

    Needless to say, the behaviour described in the ruling (which has only gotten worse since the original order) is somewhat unique.  While every Strata has it’s outliers, the sorts of actions described in the ruling on the part of the respondents isn’t your typical everyday nuisance resident. That being said, it’s important to be reminded of some of the steps that the Strata took which made the Court’s job relatively straight forward – documenting every complaint, sending letters, offering hearings, obtaining affidavits about the behavior, and probably most importantly, engaging legal counsel to provide advice and make applications to the Courts.

    When dealing with ongoing cases of nuisance behavior, we encourage all Strata Councils to ensure that the complaints are documented and legal counsel is engaged as soon as it becomes apparent that issuing fines is not going to be a sufficient remedy.

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  • Employee Harassment, Workplace Bullying & Strata Corporations


    From time to time, we have the opportunity to review new Case Law in BC and across Canada through our membership with the Canadian Condominium Institute (CCI ), and we are also forwarded interesting Decisions from other jurisdictions by our colleagues in the legal world when they believe it will be of interest. This one certainly fits that bill.

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  • Provincial Election Season


    The BC election is now underway, and our office gets a lot of inquiries about the appropriateness (or inappropriateness) of Owners/Tenants placing election signage on or around their Strata Lots.

    We have previously published an article about Election Signage which explains that for Federal Elections, there is legislation which over-rides the Strata Property Act and Strata Corporation Bylaws on signage.

    We’d like to remind our readers that this only applies to Federal Elections.  In other words, the Strata’s bylaws on signage prevail when it comes to Provincial (and Municipal) elections.

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  • Unapproved Expenditures From The Operating Fund


    Expenditures from the Contingency Reserve Fund (CRF) are a generally well understood concept, and a Google search will show many articles from our esteemed colleagues in the legal community discussing the many nuances and elements that need to be taken into consideration when authorizing an expenditure from the CRF.  In a nutshell, the CRF is for either planned expenses (with Owner authorization) or emergencies (without).

    A less discussed and understood “unapproved expenditure” is also covered under Section 98 of the Strata Property Act:

    Unapproved expenditures

    98(1) If a proposed expenditure has not been put forward for approval in the budget or at an annual or special general meeting, the strata corporation may only make the expenditure in accordance with this section.

    (2) Subject to subsection (3), the expenditure may be made out of the operating fund if the expenditure, together with all other unapproved expenditures, whether of the same type or not, that were made under this subsection in the same fiscal year, is

    (a) less than the amount set out in the bylaws, or

    (b) if the bylaws are silent as to the amount, less than $2 000 or 5{e013b784d3a72fb890c716aa74480ba3c3f3d9e4c9f6942fcb94dfe33921e922} of the total contribution to the operating fund for the current year, whichever is less.

    (3) The expenditure may be made out of the operating fund or contingency reserve fund if there are reasonable grounds to believe that an immediate expenditure is necessary to ensure safety or prevent significant loss or damage, whether physical or otherwise.

    (4) A bylaw setting out an amount for the purposes of subsection (2) (a) may set out further conditions for, or limitations on, any expenditures under that provision.

    (5) Any expenditure under subsection (3) must not exceed the minimum amount needed to ensure safety or prevent significant loss or damage.

    (6) The strata corporation must inform owners as soon as feasible about any expenditure made under subsection (3).

    It’s atypical for a Strata Corporation’s bylaws to adopt a different amount than what is covered under SPA, but it is possible your Strata Corporation may have taken steps to alter the respective Bylaws in the past.  In our discussion, we’ll take three things for granted:

    1. The amount authorized in your Bylaws is consistent with the Act;
    2. Your budget is an amount that ensures 5{e013b784d3a72fb890c716aa74480ba3c3f3d9e4c9f6942fcb94dfe33921e922} of the total is more than $2,000 and;
    3. You have a reason why an expenditure from the Operating Fund is preferable to an expenditure from the CRF (i.e. the latter is low on funds);

    What this section of SPA provides for is to allow the Strata Council to authorize an expense up to $2,000 (cumulatively, throughout the entire fiscal year) from the Operating Budget which was not approved as a line-item at the Annual General Meeting by the Owners. This is contingent on sub-section 3 which says that the expenditure needs to be necessary to ensure “safety or prevent significant loss or damage, whether physical or otherwise”.  A typical example of this is that many Strata Corporations lack a “Legal” budget (though we encourage you to change that, for reasons we’ll outline below*) especially when they are not planning for any legal expenses.  If the Strata Corporation is sued and there is no insurance coverage, or needs to obtain a legal opinion on a pressing matter which could lead to “significant loss”, the Strata Council can spend up to $2,000 without seeking explicit authorization from the Owners in advance.  It should be recorded in the minutes, in order to satisfy sub-section 6 and ensure that the Owners are aware of the expense.

    Interestingly, sub-sections 2 and 4 allow for a Strata Corporation to adopt a Bylaw that gives authorization beyond the $2,000 in SPA.  It is also permissible to adopt Bylaws that grant Council more latitude beyond the “safety/significant loss or damage” reasons to make such expenditures.  For example, authorization could be granted by way of a Bylaw to allow Council to expend up to $5,000 in the event of legal expenses not otherwise budgeted.

    Keep in mind that the default amount in SPA hasn’t been updated in 17+ years and, as most Council members will know, costs for just about everything have risen dramatically in that time.  Using the example from above, there’s no doubt that obtaining a legal opinion on any matter would be more expensive than it was 17 years ago.  Strata Councils should give some thought to implementing a Bylaw that gives them a little more latitude for Unapproved Expenditures, though this may be a bit of a politically uphill battle to fight with Owners who might be hesitant about granting extra authority to the Strata Council.  The flip side, though, is that technically any expense beyond that $2,000 threshold made by Council out of the Operating Budget is in violation of the Strata Property Act and a General Meeting would be required to authorize the expenditure especially if sufficient funds were not available in the CRF.  This in and of itself is time consuming and costly.

    *We mentioned above that we’re encouraging our clients to budget more for Legal expenses than they may previously have done.  This is because, in general, life in Strata Corporations is becoming more and more litigious every year.  With the arrival of the Civil Resolution Tribunal (CRT), all Strata Corporations should expect to require legal advice on a more frequent basis – simply put, the barriers to legal action against Strata Corporations have been greatly reduced and thus more Owners are filing claims through the CRT. While some of these may be straight forward and some potentially even have legal assistance covered by the existing Strata Corporation insurance policy, many will require legal counsel to be hired in order to assist the Strata Council with the proper handling of the claim.

    Please refer to our previous post on the CRT for more information on that specific topic.



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  • A Strata Corporation’s Responsibility To Repair & Maintain Strata Lots


    We are taking this opportunity to republish one of our more popular articles, originally published October 16, 2014, as we can now include a Chinese language translation of the entire article (including the Handling Uninsured Claims within a Strata Corporation portion provided by Clark Wilson LLP).

    Chinese language translation of this article can be found here.

    Strata Corporations often wrestle with the question of who is responsible for repairing a Strata Lot when there is water damage as a result of a leak, drainage backup or other calamity. Included below for your benefit is advice offered by Clark Wilson LLP on the subject, which we hope will provide some guidance.  Special thanks to them for offering this advice.

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