Client Testimonials

This is excellent service and I value this very much in a person! I want to share my experience about my Strata. It was a pleasure to talk to Michael Boughey, The Property Manager. He has been so helpful in emailing and answering all my questions. When I needed the minutes from a Strata meeting, he went the extra mile to ensure that I had it. I have some other matters pending that he is still helping me with. I am grateful for the work he is doing.

Stratawest has managed our strata for several years now and we couldn't be happier. The staff are helpful, very knowledgeable and extremely professional. Our property manager responds to emails promptly and attends all our council meetings well-prepared. Highly recommend.

My relationship with Stratawest goes back to 1996 when Garth Cambrey was the President of the Company. At that time, I was elected on the strata council of a townhouse complex in North Vancouver and the property management firm that was providing its services to the strata was closing down. As president of the Strata, I was mandated to find a replacement and after having done extensive due diligence, Stratawest was chosen to be the property manager. This was the best thing that could ever happen to that strata corporation. The involvement and service that was provided by Stratawest was such that we all wondered why we hadn't expected more of the previous manager. The service was dependable, unbiased, beneficial and was appreciated by all! In 2007, after moving to West Vancouver, I was voted on the Strata council and became its President. Ian Osman, our current manager is dedicated, honest and always eager to help. He has the best interest of the Strata in whatever needs to be done. I give him and the team 5 stars, including the receptionist Yvette, who is always so pleasant and responsive to our requests.

After a difficult experience with our previous management company, switching to Stratawest was a breath of fresh air. They took over our complex transition seamlessly, organized our records, and within months had improved communication with owners dramatically. Ian is exceptional.

I've dealt with several property management companies over the years and Stratawest is by far the best. Professional, responsive, and they genuinely care about the properties they manage. The online portal through Stratapress makes document requests so easy.

Olga & Melissa from Stratawest Mgmt Ltd were both very diligent in responding to all the queries that I had. It was extremely helpful, thank you again Olga & Melissa!

I deal with strata document requests regularly in my conveyancing practice. Stratawest is consistently one of the most organized and responsive management companies I work with. Documents are accurate, well-organized, and delivered promptly. Strongly recommended.

What sets Stratawest apart is that they actually know the Strata Property Act. When disputes arose in our building, our property manager gave us clear, practical guidance that kept us on the right side of the legislation. That kind of expertise is invaluable.

I called the emergency line at 11pm on a Friday when we had a water leak threatening to damage multiple units. Someone answered immediately and had a contractor on site within two hours. That kind of responsive service gives you real peace of mind as an owner.

As a realtor I regularly request Form B certificates for strata sales. Stratawest's turnaround through Stratapress is always fast and their documents are accurate and complete. Makes my job significantly easier — exactly what you want from a management company.

The financial reporting we receive from Stratawest is thorough and easy to understand. Monthly statements are always delivered on time, and when we had questions about our contingency reserve fund, our manager walked us through everything clearly. Excellent service.

Our building had significant deferred maintenance issues when Stratawest took over. Within the first year they helped us develop a realistic maintenance plan, get competitive bids for major projects, and improve our reserve fund contributions. Night and day difference.

We've been with Stratawest for over 10 years and have always been very happy with their service. They are professional, responsive and knowledgeable. Our property manager Ian is fantastic — always available to answer questions and goes above and beyond for our strata.

Stratawest took over management of our complex two years ago and the improvement has been remarkable. Financial reporting is transparent and timely, communication with owners is clear, and our property manager attends every council meeting well-prepared. Very satisfied.

I have dealt with Stratawest for many years. The staff are always courteous and helpful. Yvette at the front desk is wonderful and always makes you feel welcome. Our property manager is knowledgeable and proactive. I would highly recommend Stratawest to any strata looking for a management company.

This is excellent service and I value this very much in a person! It was a pleasure to talk to Michael Boughey, the Property Manager. He has been so helpful in emailing and answering all my questions. When I needed the minutes from a Strata meeting, he went the extra mile to ensure that I had it. I am grateful for the work he is doing.

My relationship with Stratawest goes back to 1996. The service was dependable, unbiased, and beneficial. Ian Osman, our current manager is dedicated, honest and always eager to help. He has the best interest of the Strata in whatever needs to be done. I give him and the team 5 stars, including the receptionist Yvette, who is always so pleasant and responsive to our requests.

Stratawest has been managing our building for over five years and the experience has been nothing short of exceptional. Every request is handled promptly, the financial statements are clear, and our property manager is always well-prepared for council meetings. We couldn't ask for better service.

We switched to Stratawest two years ago and it was the best decision our council made. The transition was smooth, communication with owners improved immediately, and the level of professionalism from every staff member is outstanding. Highly recommend to any strata looking for reliable management.

I have always found the staff at Stratawest to be courteous, knowledgeable, and efficient. Whether I call the office or send an email, I always receive a timely and helpful response. It's reassuring to know our building is in such capable hands.

Our strata has been with Stratawest for many years and we have consistently received top-tier service. The team is proactive, thorough, and always acts in the best interest of the corporation. Annual general meetings are well-organized and our manager keeps everything running smoothly.